Reconciliation process for Konnect Payment powered by Adyen

To start the reconciliation, it is important to open the following reports:
1. In the Connect&GO back office, open the "payment method summary" report.
2. In your Quicksight portal, open the "Konnect Reconciliation" report.

3. (optional upon usage) If you are using the reservation functionality in Connect&GO, you will need to open the "reservation payment deposit" report.

4. (optional upon usage) If you are using the account receivable functionality in Connect&GO, you will need to open the "payment on account receivable". 

Steps to reconcile:

In the payment method summary, select the sales period you want to reconcile and the payment engine(s) that are link to the merchant account for which you would like to verify the revenu informations. Normally it will be card not present and e-commerce for the online transactions and Adyen terminal for the onsite transactions.

Now, open the report "Reservation Payment summary" and select the same sales period you want to reconcile and only take into account the payment methods that are link to the merchant account for which you would like to verify the revenu informations. 

In the payment on account receivable report, select the sales period you want to reconcile and the payment engine(s) that are link to the merchant account for which you would like to verify the revenu informations. 

Now, you can add up these 3 revenues from Connect&GO reports

From the Reconciliation Quicksight report, select the same date range from the invoice date filter:

Make sure to remove the chargeback from the record type filter that may occurs on that date range:

The amount on the Konnect column will match the gross sales from the konnect report.

 

You have any additional question? You can reach out to our support team for more informtation: [e-mail]