This article will show you how to create and configure an Auto Scan in the Konnect Back-office.
What is an Auto Scan?
An Auto Scan is a function that will tell the system to automatically "scan out" all the Wallet Types of your choosing, at the end of the day. This ensures that season pass holders, or tickets with the possibility of multiple entries, do not encounter issues upon re-entry.
PART 1: Prerequisites.
🛑 Before creating an Auto Scan, you must have these elements configured:
- An access point we can use as a virtual "Exit". This access point should be configured as below, and it should accept all ticket types (make sure the option "Update Zone Current" is activated).
Note: If you are already scanning people out during your daily operations, you will need to create a different access point for scan out than the existing "Exit" access point.
PART 2: How to create an Auto Scan.
- In the menu on the left under Access Control, click Auto Scans.
- Next, click Create Auto Scan.
- Fill out the following fields.
a. Choose the Wallet Type to scan out at the end of the day (i.e., RFID wristbands).
b. Select the access point.
c. Choose at what time you’d like this scan to happen.
Warning: Scan out time must be within the validity hours of the ticket type.
PART 3: How to view an existing Auto Scan
Click on the VIEW (Eye) icon on the right side of the Auto Scan you would like to view. When viewing an auto scan, you will be able to see its details and date of modification under the 'Audit' tab.
PART 4: How to edit an existing Auto Scan
Click on the EDIT (Pen + Paper) icon on the right side of the Auto Scan you would like to edit.